Shipping policy
Shipping Info
Please read carefully:
After checkout, once the order is confirmed we will send you a notification as soon as the item is shipped with tracking, if available.
Please allow 3-5 Business Days for Order Processing & Fulfillment
Please allow 10-21 Business Days for Order Delivery
Due to the high demand for items, orders will be fulfilled in the order they are received, and therefore may sell out before a certain item is processed.
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DELIVERY & TRACKING
Vintyle processes orders on weekdays (Monday through Friday, excluding holidays). Although most items purchased will be processed within 3 to 5 business days of the order, it can take up to a maximum of 7 business days. Once your order is fulfilled, you will receive an e-mail confirmation with tracking information (if applicable) once your order has shipped. Please allow 10-21 business days for delivery of your order.
Please Note: We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. VINTYLE will not be held responsible for delivery times estimated by any third party services used.
CUSTOMS
VINTYLE is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering.
Please Note: Delivery estimates do not include delays caused by customs.
CURRENCY
All orders are processed in USD at the most current exchange rate.
MISSING ITEMS
Some of our orders are shipped separately. If you have ordered multiple items and have not received all the items, please do not email us. Your remaining items are on their way. Please allow the shipping times above to receive your entire order.
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Please Note: By placing an order you agree to our Terms Of service and acknowledge that there will be processing & shipping delays from February 10th, 2018 through February 23rd, 2018. No orders will be shipped during this time. We thank you for your patience.
All shipments will resume immediately as of February 24th, 2018 in the order they are received.
If you require additional information, please email us at Contact@vintyle.com